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FAQ

Return Policy

  • Items must be unworn and not washed-without any personal markings such as perfume and lotions.
  • Have the original brand packaging and or hangtags
  • You must return within 30 days of receipt. Items that are not returnable are shapewear, panties, hosiery and socks-all these items are shipped in heat-sealed factory packaging and cannot be returned.
  • All stated “clearance” items are not returnable
  • Expect your refund within 7-14 days from receipt of the item
  • You must contact us for a return authorization number at: support@bramania.com
  • After we receive your email request for return, a form will be sent by email which will have your authorization number along with instructions on handling of the item.

Bramania only offers 1st quality products from the very finest manufacturers in the intimate apparel industry. If for some reason the item is returned to us and does not meet our standards, a 30% salvage fee will be deducted from your refund. We operate within the Health Code regulations and guidelines with respect to the underwear industry.

Note that we are an online store and do not offer fitting services. Before you place an order check the sizing charts to be sure you are selecting the proper size. If you have any questions prior to placing your order feel free to give us a call at: 877-272-6264 (toll-free).

Bra fitting and international size conversion

Shipping-Processing Orders

Special Mailing Information

  • All orders will be processed for shipment within 48 hours of receipt of payment. This pertains to all in-stock items, if not in stock your item will be shipped in 7-10 business days. If we are in a back order position on a requested item we will advise you with a proposed shipping date.
  • You will receive an order confirmation when your payment has been received by us. Please let us know in advance if you need any special handling of your order-we will do our best to accommodate you.
  • An email confirmation will be sent with tracking information the day your order is shipped.

Partial Shipments Policy

  • If your order includes an item on back-order we will process the order when we have fifty percent that is ready to go. We will notify you of which item is not shipping and advise as to when we will be making a final shipment. No additional shipping charges will be requested for any back-orders. The preferred method of delivery is the United States Postal Service with tracking. The post office delivers to your door six days a week!

Mailing Schedule-USA & Canada

  • Standard Shipping 1st Class Mail $4.95 5-10 Business Days USA Destinations
  • Priority Shipping USPS Priority $7.95 3-7 Business Days USA Destinations
  • Express Shipping USPS Express $25.95 1-2 Business Days USA Destinations
  • FREE SHIPPING ON ALL USA ORDERS OVER $149.00usd.

Mailing Schedule-International

  • Standard Shipping USPS 1st Class International $9.95 10-15 Business Days (1st item)
  • Standard Insured USPS 1st Class-Registered $19.95 7-10 Business Days (2-4 items)
  • Fed-Ex Shipping Standard $34.95 3-7 Business Days (1st item)
  • Fed-Ex International Priority $49.95 2-5 Business Days (2-4 items)
  • Delivery times are shown as an estimate. The actual times may vary.

International Buyers

Orders that are shipped outside the United States may be subject to customs charges that our not included in the shipping cost. These extra charges are the responsibility of the buyer at the time of delivery of your package. Please check with your countries customs office to check on what the charges may be prior to placing your order.

Legal Information

All of the trademarks, brand names, image photos, logos and company names appearing on the Bramania.com website are property of their respective owners. Any trademarks used in our product pages are authorized by the manufacturers that supply us product on a direct basis. The names and photos of celebrities, publishers, images, production companies and networks are incorporated within our product offerings for the purpose of referencing the items as seen in movies and other publications. The trademarks used in our marketing are the sole property of the owners and not of Bramania.